Free Community Edition
More features available in licensed editions.
Learn more about what you can do with our Call Policies to block calls, inject greetings, and add apps to calls.
- Simple call blocking features to block harassing callers or spam.
- Block up to 100 entries in the Global block list.
- Block calls based on calling Party, or a combination of calling and called party.
- Central Policy control across all Cisco Callmanager clusters in your environment.
Greeting Injection - Free
- Greeting Injection using native Cisco Callmanager Announcements
- Injecting Announcements does not require Unity Connections or UCCX.
- Greeting Injection does not change your intended callflow.
- Add Apps and Webhooks to any incoming call event.
- Realtime caller reputation scoring via TrueSpam API.
- Call Blocking API for bulk call block management.
- Self Care Portal for Users
- Users can manage their own call history and block list.
- Jabber Portal for Cisco Jabber users to see history and block calls.
- Phone XML Portal for Cisco IP Phone users to see history and block calls.
- One click MCID softkey to block calls.
Learn more about Call Blocking tools available in Call Telemetry.
- TrueSpam API for realtime caller spam robocall score, with actions to block call, redirect, or rename.
- CSV Lookup to locate subnets for location data - Locate phones in MRA, VPN, or Site lists.
- ICMP Traceroute to locate the last hop for location data
- Send data via Email or SMS to any destination
- XML SOAP web lookup App for querying APIs
- Share realtime data via webhook to any third party API.
- Change Calling and Called Names, creating a simple CRM connection for Cisco Callmanager.
- Lookup and modify Caller ID via Webhook CRM App or PostgreSQL CRM App
Phone Dashboard and Remote Control - Free (with Limits)
- Reports showing all details, serial, and CDP LLDP Neighbor and port for every phone
- Report on the Hardware Version V03 / V04 etc, if you are preparing for a Webex Calling Migration
- Search across any phone field
- Export all or selected phone data
- Remote Control with Live Streaming Screen View of any phone
- Remote Factory Reset Cisco IP Phones
Free version limited to 1,000 phones.
CDR Reports - Free (with Limits)
- Free SFTP server for CDR processing
- Decodes all Cisco CDR fields, not just epoch timestamps.
- Simple and Advanced reports for quick troubleshooting.
- Low Duration Call Report CDR Anlaytics to find spam robocallers
Free version limited to 7 days of CDR data.
911 Alerts and Emergency Features - Licensed Feature
- Realtime 911 Alerts with location data for Cisco IP Phones.
- Discover Cisco IP Phone details in realtime.
- Alerts can include CDP neighbor, Subnet, and Cisco Callmanager data.
- Notications for Email, SMS, MS Teams, and Webex Teams.
- Creates a Webex Teams Space for each rule alert, invites others, and allows you to collaborate as a team in the space for situational awareness of the call.
- Discovery of CDP and LLDP Netowrk Switch Neighbor, IP Subnet, and ICMP traceroute for use in call workflows.
- 911 Location Manager: Subnet, Switch, Port.
- Query APIs for more location data from Cisco IP Phone data.
- Meraki Location Sync for CDP neighbors and pulls switch physical address and notes.
- 911 QR Code Location Tool for network drop wire mapping.
Missed Call Alerts and Notifications - Licensed Feature
- Missed call alerts to Email or Webex App
- Auto synchronization and provision of all Cisco Callmanager users nightly
- Add prefix to calling party to normalize outbound callback
- Lookup name and match Caller ID to internal callers
- Bulk import of users if you don't want to sync. Learn more about Missed Calls
CDR Webhooks - Licensed Feature
Fire off a webhook for every call event in CDR matching multiple conditions. Include CDR data in the webhook payload.
Multiple OS options - CentOS 9 Stream, AlamaLinux, RHEL supported, or run your own containers.
Deployment options:
- Can run air gapped with no internet access.
- No tracking, analytics, or telemetry tracking features. (We don't track you or your data)
- Role based access support for multiple team members.
- Cisco CURRI API and Cisco Extended Call Control Profile TLS support
Visit the Latest Release Notes full release notes.