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Auto deleting when entries fall within sync date range #1863

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Billpherry opened this issue May 20, 2024 · 5 comments
Closed

Auto deleting when entries fall within sync date range #1863

Billpherry opened this issue May 20, 2024 · 5 comments
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triage Issue being investigated

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@Billpherry
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OGCS Version: 2.10.0.0
Edition: Installed
Sync Direction: O<->G

Bug Description
I've noticed recently that OCGS keeps trying to delete entries that are in my Google Calendar instead of syncing them as it comes across them when they fall within the sync date range. I have it set to confirm deletions after I noticed this happen recently and am struggling to work out why.

I noticed it happen with an event this morning and have attached the log for reference.

Steps to Reproduce the Issue

The issue happens on auto sync and manual sync.

Any other information
Any additional information that may help troubleshoot the issue.

OGcalsync.log

@Billpherry Billpherry added the bug Something's not working right label May 20, 2024
@phw198
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phw198 commented May 20, 2024

⏫ Please confirm if you still see the issue after upgrading to latest release by going to the About tab in OGCS, ticking the Check for Alpha releases box and then clicking Check for Update.

Alternatively you can download the latest version directly from the project website.

@phw198 phw198 added the old release Issue needs replicating on latest release label May 20, 2024
@Billpherry
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Hi Paul, sadly I still have the same issue, it asks me if I want to delete the entries in Google, but then subsequently create them in Outlook, the log file is attached for reference.
OGcalsync.log

@phw198 phw198 added triage Issue being investigated and removed old release Issue needs replicating on latest release labels May 30, 2024
@phw198 phw198 assigned phw198 and unassigned phw198 May 30, 2024
@phw198
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phw198 commented May 30, 2024

Your log only seems to show the deletions for two annually recurring birthdays, for which the monthly occurrence has fallen into the sync date window. Are you sure these weren't synced to Outlook at some point previously and either were manually removed from Outlook; or the Google series was updated/recreated.

Hmmm, actually I see you are setting all Outlook synced items with a Yellow category and then excluding any Outlook items without a category assigned. So, did you turn that configuration on after the annual series were synced? Ie the birthday series flagged for deletion in Google don't have a category in Outlook and were excluded?

@Billpherry
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Billpherry commented May 30, 2024 via email

@phw198
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phw198 commented May 30, 2024

Great, that one had me flummoxed for a while! Might be worth setting the categories in Outlook for them now and/or temporarily sync a year into the future so as to capture all the annual recurring series and fix them in one go...

@phw198 phw198 closed this as completed May 30, 2024
@phw198 phw198 removed the bug Something's not working right label May 30, 2024
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