Support Page

[Tom-H2oThermo]

The Just the Docs layout is awesome!!! I am required to provide a support page so that users of my app can type in some technical support question for me to respond to. Maybe it would be as simple as them entering their contact info in a field, entering their question and hitting a send button to fire it off to my email inbox. Any ideas on the best way to approach this?

[mattxwang]

Hi @Tom-H2oThermo, thanks for submitting a discussion! Just to confirm, are you looking for a form that collects user information/automatically sends an email? Reimplementing that feature as part of Just the Docs may be out of scope of the theme, but there are a few different tools you can embed into a Just the Docs page somewhat seamlessly: e.g. Google Forms, typeform, Mailchimp. These tools will often give you an <iframe> that you can put into a webpage. This gives you the added benefit of having high-quality form maintenance and spam filters (harder than you may think!).

(having a website send an email without getting a server involved is not possible - you need a mail server somewhere in the mix. e.g. with Google Form's "email me when a response is submitted" feature, Google is controlling that mail server)

[Tom-H2oThermo]

Thanks Matt, Google Forms sounds like what I need. Regards, Tom From: Matt Wang ***@***.***> Sent: Friday, April 5, 2024 7:00 PM To: just-the-docs/just-the-docs ***@***.***> Cc: Thomas McAuliffe ***@***.***>; Mention ***@***.***> Subject: Re: [just-the-docs/just-the-docs] Support Page (Discussion #1448) Hi @Tom-H2oThermo <https://github.com/Tom-H2oThermo> , thanks for submitting a discussion! Just to confirm, are you looking for a form that collects user information/automatically sends an email? Reimplementing that feature as part of Just the Docs may be out of scope of the theme, but there are a few different tools you can embed into a Just the Docs page somewhat seamlessly: e.g. Google Forms, typeform, Mailchimp. These tools will often give you an <iframe> that you can put into a webpage. This gives you the added benefit of having high-quality form maintenance and spam filters (harder than you may think!). (having a website send an email without getting a server involved is not possible - you need a mail server somewhere in the mix. e.g. with Google Form's "email me when a response is submitted" feature, Google is controlling that mail server) — Reply to this email directly, view it on GitHub <#1448 (comment)> , or unsubscribe <https://github.com/notifications/unsubscribe-auth/AGEBWKSLBMIUOC7YSHUJX63Y35CIJAVCNFSM6AAAAABFSGAVYGVHI2DSMVQWIX3LMV43SRDJONRXK43TNFXW4Q3PNVWWK3TUHM4TAMRXGA2DM> . You are receiving this because you were mentioned. <https://github.com/notifications/beacon/AGEBWKSJWA2BCXSGKTMXQI3Y35CIJA5CNFSM6AAAAABFSGAVYGWGG33NNVSW45C7OR4XAZNRIRUXGY3VONZWS33OINXW23LFNZ2KUY3PNVWWK3TUL5UWJTQARG66M.gif> Message ID: ***@***.*** ***@***.***> >