Gateway and Devices not showing up in HA

[milobt]

Home Assistant 2023.5.3
Supervisor 2023.04.1
Operating System 10.1
Xiaomi Gateway 3: v3.2.1

Home assistant finds the gateway and its IP and can telnet.
I have created a service for the cloud account and then used that to create a service for the gateway, but the gateway, nor the attached bluetooth device load.

Under config/.storage/xiaomi_gateway3/ I have files for:

devices.json:

{
  "version": 1,
  "minor_version": 1,
  "key": "xiaomi_gateway3/devices.json",
  "data": {}
}

and

[email address].json

{
  "version": 1,
  "minor_version": 1,
  "key": "xiaomi_gateway3/[email_address].json",
  "data": [
    {
      "did": "1005266473",
      "uid": 1759982656,
      "token": "[redacted]",
      "name": "Kitchen Presence Sensor",
      "pid": 16,
      "localip": "176.252.78.255",
      "mac": "DC:ED:83:8D:5E:B9",
      "bssid": "",
      "longitude": "0.00000000",
      "latitude": "0.00000000",
      "show_mode": 1,
      "model": "linp.sensor_occupy.hb01",
      "permitLevel": 16,
      "isOnline": true,
      "spec_type": "urn:miot-spec-v2:device:occupancy-sensor:0000A0BF:linp-hb01:2:0000C824",
      "extra": {
        "isSetPincode": 0,
        "pincodeType": 0,
        "fw_version": "2.1.1_0159",
        "isSubGroup": false,
        "showGroupMember": false,
        "split": {}
      },
      "orderTime": 1684834869,
      "freqFlag": true,
      "hide_mode": 0,
      "cnt": 16,
      "comFlag": 129
    },
    {
      "did": "1005838671",
      "uid": 1759982656,
      "token": "[redacted]",
      "name": "Lounge Presence Sensor",
      "pid": 16,
      "localip": "176.252.78.255",
      "mac": "64:9E:31:4F:B9:E9",
      "bssid": "",
      "longitude": "0.00000000",
      "latitude": "0.00000000",
      "show_mode": 1,
      "model": "linp.sensor_occupy.hb01",
      "permitLevel": 16,
      "isOnline": true,
      "spec_type": "urn:miot-spec-v2:device:occupancy-sensor:0000A0BF:linp-hb01:2:0000C824",
      "extra": {
        "isSetPincode": 0,
        "pincodeType": 0,
        "fw_version": "2.1.1_0159",
        "isSubGroup": false,
        "showGroupMember": false,
        "split": {}
      },
      "orderTime": 1684834804,
      "freqFlag": true,
      "hide_mode": 0,
      "cnt": 16,
      "comFlag": 129
    },
    {
      "did": "332649613",
      "uid": 1759982656,
      "token": "[redacted]",
      "name": "Gateway",
      "pid": 0,
      "localip": "192.168.1.239",
      "mac": "64:90:C1:79:63:A0",
      "ssid": "BeattieWiFi",
      "bssid": "00:EB:D8:87:EA:3A",
      "rssi": -38,
      "longitude": "0.00000000",
      "latitude": "0.00000000",
      "show_mode": 1,
      "model": "lumi.gateway.mgl03",
      "permitLevel": 16,
      "isOnline": true,
      "spec_type": "urn:miot-spec-v2:device:gateway:0000A019:lumi-mgl03:2",
      "extra": {
        "isSetPincode": 0,
        "pincodeType": 0,
        "fw_version": "1.5.5_0006",
        "isSubGroup": false,
        "showGroupMember": false,
        "split": {}
      },
      "orderTime": 1684837437,
      "freqFlag": true,
      "hide_mode": 0,
      "cnt": 8,
      "comFlag": 129
    },
    {
      "did": "73902983",
      "uid": 1759982656,
      "token": "[redacted]",
      "name": "Video camera",
      "pid": 0,
      "localip": "192.168.1.130",
      "mac": "78:11:DC:79:6D:32",
      "ssid": "BeattieWiFi",
      "bssid": "68:FF:7B:2A:CC:D3",
      "longitude": "0.00000000",
      "latitude": "0.00000000",
      "show_mode": 1,
      "model": "isa.camera.df3",
      "permitLevel": 16,
      "isOnline": false,
      "spec_type": "urn:miot-spec-v2:device:camera:0000A01C:isa-df3:1",
      "extra": {
        "isSetPincode": 0,
        "pincodeType": 0,
        "fw_version": "5.5.1.243",
        "isSubGroup": false,
        "showGroupMember": false,
        "split": {}
      },
      "orderTime": 1600460158,
      "freqFlag": true,
      "hide_mode": 0,
      "comFlag": 129
    }
  ]
}

The gateway is on the same wifi SSID as my HA instance, WPA2 encrytion, same subnet and fixed IP.
I can't control the 2.4GHz channel width and can't tell which it is using.
I have had this working once with all devices, when on Home Assistant 2023.5.2, but then I updated my mesh network router and then I have have never been able to get the gateway and devices to show again.

I tried rolling back to 2023.5.2 and earlier snap shots and still no luck.

Not sure if this is a HA, integration bug, network or Xiaomi server related issue, but have tried all I can relating to my network, so believe it to be a HA, integration or Xiaomi issue.

Any help greatly appreciated.

[rezmus]

https://github.com/AlexxIT/XiaomiGateway3#supported-firmwares
#1057

[AlexxIT]

Your gateway firmware unsupported